Field Service Engineer

Job title- Field Service Engineer

Location- Covering – CV, B, ST, WV & WS postcode

Salary- £24,423.36

Benefits- Overtime at 1.5, 23 days holiday, Van-not for personal use, Mobile Phone, Tablet, Uniform

Job role

My client is recruiting a Field Service Engineer based in the West Midlands covering CV, B, ST, WV & WS postcode. You will service and maintain a range of materials handling equipment to a high standard. You will identify potential repairs/faults to ensure maximum reliability/uptime as well as carrying out PAT and lifting equipment inspections and ensure all site health & safety and PPE rules are maintained and observed at all times.

Role and Responsibility

• Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
• Using their market-leading Fleet Management System to complete parts orders, job sheets and warranty work
• Providing a best-in-class customer experience for our business customers
• Book all Planned Maintenance with Customer
• Agree workload with PM Manager prioritising as below
  • Chargeable Services
  • Key Accounts i.e. National Accounts, Regional Major Accounts
• Support Patch Engineers
• Ensure all chargeable services are completed by a set date of each month
• Ensure all fleet servicing is completed by the end of the month
• Ensure daily telephone contact with Operations Controller to cover specifically:
  • Service completion
  • Estimate requests
  • Damage requests
• Carry out lifting equipment examinations, as and when required. Liaise with PM Manager.
• Carry out PAT testing, as and when required. Liaise with PM Manager.
• Other tasks as directed commensurate with the efficient running of the organisation within the skills and capabilities of the individual and as required from time to time.

Experience required

• Experience in servicing, repair or maintenance of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks.
• Knowledge of automotive, mechanical, electrical, and hydraulic systems and components
• Excellent customer service skills
• Relevant technical qualification would be advantageous
• Clean full UK driving license